Your Safety Is Our Priority

How We Keep PeachChat Safe & Respectful

AI-Powered Moderation

Real-time content filtering detects and blocks inappropriate behavior before it reaches you.

Instant Report & Block

One tap to report or block users. Our team reviews reports within minutes.

verified profiles

ID verification ensures age compliance and helps you connect with real, trustworthy people.

End-to-End Privacy

Your conversations are private. We don't store video recordings or chat logs.

Safety Features Built Into Every Chat

Real-Time AI Moderation

Our AI scans video frames and text messages in real-time to detect:

  • Non-consensual content or unsolicited behavior
  • Harassment or abusive language
  • Spam or scam attempts
  • Underage users (18+ verification required)

Violators are immediately disconnected and banned from the platform.

Human Moderation Team

Our 24/7 moderation team reviews flagged content and responds to reports within 5 minutes on average. Serious violations (threats, non-consensual content, illegal behavior) are escalated to law enforcement when necessary.

One-Tap Report & Block

Every chat has a visible "Report" button. When you report someone:

  1. They're instantly disconnected from your chat
  2. Our team reviews the interaction
  3. If confirmed as violation, they're banned permanently
  4. You're matched with a new person immediately

ID-verified profiles

Users must verify their identity with:

  • Government ID verification (age 18+ & identity confirmation)
  • Phone number verification
  • Face liveness verification

Filter your matches to "verified Only" for extra peace of mind.

Privacy Protection

What we DON'T do:

  • We don't record or store your video chats
  • We don't sell your data to third parties
  • We don't require real names or personal information
  • We don't track your location beyond country-level matching

What we DO:

  • Use end-to-end encryption for video streams
  • Allow anonymous usage (minimal personal data required)
  • Auto-delete chat metadata after 30 days
  • Give you full control over your data (delete account anytime)

Community Guidelines

To keep PeachChat safe for everyone, we enforce zero tolerance for:

Non-Consensual Content

All interactions must be consensual. No forcing, coercion, or unsolicited behavior

Harassment

No bullying, hate speech, racism, or threats

Minors

18+ only. Underage users are banned immediately and reported to authorities

Scams & Fraud

No spam, phishing, financial solicitation, or money demands

Violence & Harm

No threats, self-harm content, or graphic violence

Impersonation

No fake profiles or catfishing. Real identity verification required

Tips for a Safe Experience

Protect Your Identity

  • Don't share your full name, address, or workplace
  • Avoid showing identifiable landmarks in your background
  • Use a nickname instead of your real name

Never Share Financial Info

  • Legitimate users never ask for money
  • Don't click on suspicious links
  • Report anyone asking for payments

Trust Your Instincts

  • If something feels wrong, skip or report
  • You're never obligated to continue a chat
  • Use the "Next" button freely

Keep Personal Accounts Private

  • Don't share your phone number
  • Avoid giving out social media handles
  • Move to other platforms only when you're comfortable

Transparency Report

We publish quarterly transparency reports on our safety efforts:

2.4M+
Users Protected Monthly
15,000+
Violators Banned (Last 30 Days)
< 5 min
Average Report Response Time
98.7%
Automated Threat Detection Rate

Report a Safety Issue

If you experienced something that made you uncomfortable or violated our guidelines, we want to know.

📧 Contact SupportStart Safe Chat Now

Emergency? If you're in immediate danger, contact local authorities (911 in USA, 999 in UK, 112 in EU).

Safety FAQ

How do you verify users?

Real-person verification uses biometric liveness detection—not just ID upload. Users must complete a live video check to get verified badges.

What can I report?

Inappropriate behavior, harassment, underage users, bots, explicit content shown without consent, or anything that violates our community guidelines. Every report is reviewed by a human moderator.

Do you record video chats?

No. Video streams are peer-to-peer encrypted and never recorded or stored by PeachChat. Conversations disappear when you disconnect.

Can other users see my location?

No. Your IP address and precise location are hidden from other users. Only country-level information (for filtering) is visible.

What happens when I report someone?

The call ends immediately. Our AI flags the reported user, and human moderators review the incident within minutes. Violations result in warnings, temporary bans, or permanent removal.

Is video chat safe for women?

We take extra measures for women's safety: gender filters (verified women only), priority moderation for reports from women, and stricter penalties for harassment. Our 24/7 moderation team is 60% women.